We empower technical communicators by helping them build a modern and sustainable content infrastructure, adding value for their customers and companies, and growing their careers.


Frank Miller, President & Founder

An industry thought-leader whose career has focused on leading enterprise client engagements and building an information development community, Frank has been involved in dozens of successful DITA implementations.

In addition to partnering with many leading names in the information development and content management spaces, Frank enjoys sharing his insights on trends, and facilitating the adoption of best practices throughout the community.

Bill Gearhart, Sr. Consultant

When not escaping to his favorite fly fishing spots in Pennsylvania and Colorado, Bill specializes in minimalism, user-centered design, and information modeling for single-sourcing and migration to DITA.

He draws on over 25 years of experience in developing and managing information and leading innovative global teams.

Teresa Acob, Project Manager

As a certified Project Management Professional (PMP), Teresa leads Ryffine's PMO. She began her career as a technical writer working on a wide range of products, but then discovered her passion for a well-planned and expertly executed project, and moved into a project management role.

When she's not wrestling with dependencies or charting project progress, Teresa loves kicking back with a good book, playing Pokemon and Paw Patrol with her two boys, and cuddling with her Labradoodle.

Micaela Monroe, Content Strategist

Micaela brings a wealth of experience in roles ranging from technical writer and project manager to technical trainer and IA. In these roles, she developed a fondness for tackling sticky information development problems.

In her spare time, Micaela loves to read crime novels and explore Denver and the Colorado Rockies.