Modernizing
technical content.

We help you create content your customers love.

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How We Can Help

We guide technical communicators by helping them build a modern and sustainable content infrastructure, adding value for their customers and companies, and growing their careers.

Our Services

Want to level-up your content game?

Follow our customized process to create content you and your customers love.

1

Gap analysis and business case development

Identify the skills, processes, technology, and organizational structures you need to realize your content strategy. Have answers to your executives' questions and determine your content strategy's ROI.

2

Project planning & roadmapping

Set the right expectations for phases, activities, resources, dependencies, effort, and time. Plan the roadmap of activities to move you from your current state to your future state and identify the available resources (skills, technology, and processes) needed to deliver the solutions defined
in the roadmap.

3

Information
design

Creating an information model that represents a structured, intelligent content environment is necessary as you transition away from outdated authoring and publishing environments.

 

 

 

4

Content migration & optimization

Creating an information model that represents a structured, intelligent content environment is necessary as you transition away from outdated authoring and publishing environments.

 

 

 

5

Authoring
training

Creating an information model that represents a structured, intelligent content environment is necessary as you transition away from outdated authoring and publishing environments.

 

6

Tools selection & deployment

Choose the right solution for your enterprise and roll it out successfully. In the technology acquisition phase, Ryffine guides you as you evaluate and select the best technical solution to support development, management, and delivery of your content.

7

Delivery framework development

Provide your customers with state-of-the-art content delivery. Ryffine develops high-quality, modern, and flexible transformations that assemble your content into customer-facing deliverables styled according to your corporate standards in all languages.

Upcoming Workshops

Ryffine is hosting the first-ever oXygen XML Editor workshop in Denver! We will distill all the information out there to provide straightforward and meaningful instruction to content creators so they can use DITA as their end-to-end solution.

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Meet The Team

We guide technical communicators by helping them build a modern and sustainable content infrastructure, adding value for their customers and companies, and growing their careers.

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FRANK MILLER

President & Founder

An industry thought-leader whose career has focused on leading enterprise client engagements and building an information development community, Frank has been involved in dozens of successful DITA implementations.

In addition to partnering with many leading names in the information development and content management spaces, Frank enjoys sharing his insights on trends and facilitating the adoption of best practices throughout the community.

BILL GEARHART

Sr. Consultant

When not escaping to his favorite fly fishing spots in Pennsylvania and Colorado, Bill specializes in minimalism, user-centered design, and information modeling for single-sourcing and migration to DITA.

He draws on over 25 years of experience in developing and managing information and leading innovative global teams.

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Micaela-Monroe
MICAELA MONROE

Content Strategist

Micaela brings a wealth of experience in roles ranging from technical writer and project manager to technical trainer and IA. In these roles, she developed a fondness for tackling sticky information development problems.

In her spare time, Micaela loves to read crime novels and explore Denver and the Colorado Rockies.

TERESA ACOB

Project Manager

As a certified Project Management Professional (PMP), Teresa leads Ryffine's PMO. She began her career as a technical writer working on a wide range of products, but then discovered her passion for a well-planned and expertly executed project, and moved into a project management role.

Teresa loves kicking back with a good book, playing Pokemon and Paw Patrol with her two boys, and cuddling with her Labradoodle.

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Reach Out

Contact Us

Location:

445 Broadway
Denver, CO
80203

Email:

contact@ryffine.com

Phone:

(720) 339-3535

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Ryffine helps technical communicators improve the way they develop, manage, and present their content.